hil77 Privacy Policy

Data Collection

hil77 collects various types of information to provide its services. This information comes from two main sources — information you provide directly and information collected automatically while you use the platform.

1.1 Information You Provide

• Full name and date of birth (for age verification)
• Email address and login credentials
• Mobile number (for communication and identity verification)
• Payment information: bKash, Nagad, Rocket account numbers
• National ID card or passport details (for KYC verification)
• Address and other contact information

1.2 Automatically Collected Information

• IP address and device type
• Browser type and operating system
• Time of site access and page visit history
• Cookies and similar tracking technologies
• Gaming activity and transaction history

Purpose of Data Use

hil77 uses collected information for the following legitimate purposes:

2.1 Account and Service Management

Your information is essential for creating and managing your account, verifying login, processing deposits and withdrawals, and providing gaming services. Every financial transaction, from a minimum deposit of ৳300 to a minimum withdrawal of ৳1,000, is securely verified.

2.2 Identity and Age Verification

hil77 is a responsible gaming platform. Only users aged 21 or above may use this platform. For this reason, age verification at the time of registration is mandatory.

2.3 Fraud and Money Laundering Prevention

To prevent financial crimes, fraud, and illegal activities, we follow KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures. Your identity and transaction information may be used for this purpose.

2.4 Customer Support and Communication

Your contact information is used to communicate with you through our 24/7 Bengali live chat support and email.

2.5 Promotional Communication

With your consent, you may be notified by email about hil77 bonus offers, promotions, and updates. You may opt out of such communications at any time.

Data Security Methods

hil77 follows industry-standard technologies and practices to protect your information.

• All your information is kept secure using industry-standard encryption technology
• Passwords are never stored in plain text — advanced hashing methods are used
• Secure gateways are used for payment information processing
• Suspicious activity is automatically detected and blocked
• Server-level firewall and intrusion detection systems are active
• Regular security audits are conducted

However, we acknowledge that no method of transmitting or storing information over the internet is one hundred percent secure. We take every reasonable security measure, but we cannot guarantee complete security.

Data Disclosure and Third Parties

hil77 does not sell your personal information to any third party. However, limited information may be shared in specific circumstances:

4.1 Service Provider Partners

Limited information necessary for service delivery may be shared with payment processors (bKash, Nagad, Rocket), game software providers, and other technology partners. These partners are required to comply with our privacy standards.

4.2 Legal Obligations

We may disclose information if required to do so under a court order, a lawful request from a law enforcement agency, or applicable law.

4.3 Fraud Prevention

Information may be shared with relevant authorities in cases involving financial fraud, money laundering, or other illegal activities.

Cookie Policy

The hil77 website uses cookies and similar technologies to improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to monitor and improve site usage.

You can control cookies from your browser settings. However, disabling certain cookies may prevent some platform features from working properly.

Data Retention Period

hil77 retains your information only for as long as necessary:

• All information is retained while your account remains active.
• Even after an account is closed, certain information may be retained for a minimum of 5 years due to legal obligations.
• Financial transaction records are retained in accordance with legal requirements.
• Once no longer needed, information is securely deleted or anonymized.

Your Rights

You have the following rights over your personal information:

7.1 Right to Access Information

You may request a copy of the information we hold about you at any time.

7.2 Right to Correct Information

If any of your information is inaccurate, you may request a correction. It is your responsibility to provide accurate and up-to-date information.

7.3 Right to Close Your Account

You may close your account at any time. However, certain information may be retained for a specified period due to legal obligations.

7.4 Right to Opt Out of Promotional Communications

You may stop receiving marketing emails at any time. To do so, email us at [email protected].

7.5 Right to Lodge a Complaint

If you have any concerns about the use of your information, contact us directly. We will work to resolve the matter as quickly as possible.

Privacy of Minors

hil77 strictly prohibits account registration by anyone under the age of 21. We do not knowingly collect information from minors. If we learn that a minor's information has entered our system, that account will be closed immediately and the associated information will be deleted.

International Data Transfers

hil77's servers and data processing facilities may be located in various places. Your information may be transferred to and stored in countries where different data protection laws apply. However, we ensure that all internationally transferred information is handled in accordance with the protection standards described in this Privacy Policy.

Policy Changes

hil77 reserves the right to update this Privacy Policy at any time. In the event of any significant change, we will notify you by email or through a notice on the platform.

Continuing to use the platform after any changes are made will be considered acceptance of the updated Policy. We therefore recommend visiting this page regularly.